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Should you have any issues, please make sure to take a look at our FAQ's. If you cannot find the answer to your query on our help pages, please fill in the below form or drop us an email at customercare@vanillaunderground.com. If applicable, please enter your order number in the message section so we can assist you further. We love hearing from our customers and endeavour to respond to queries as quickly as possible.

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Price Match Promise

Seen a product cheaper elsewhere? At Vanilla Underground most of our product is 100% exclusive to us but on the off chance you've found a like for like item cheaper elsewhere, we make sure to match our competitors price! T&C's apply. Simply drop us an email at customercare@vanillaunderground.com

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Let us know how we've done! We strive to be the best and make each shopping experience special for our customers. Hearing your feedback is really important to us, so please leave us a review on TrustPilot.

Vanilla Underground is owned and operated by Premier P. Ltd

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